Shipping policy

Last updated 7 October 2026

How and when your saree reaches you: dispatch times, delivery in India and abroad, tracking and customs.

Dispatch
Every saree is checked once more, folded in cotton and tied with thread before it leaves us. Orders are usually dispatched within 1–3 working days of payment.
If a saree is made to order or needs work such as fall and pico, we'll tell you the timeline before you pay, and keep you updated until it ships.

Shipping within India
Shipping within India is free.
Delivery usually takes 4–8 working days after dispatch. Some pin codes our courier partners class as remote can take a few days longer.

Shipping worldwide
We ship to most countries. The shipping charge for your address is shown at checkout before you pay.
International delivery usually takes 10–15 working days after dispatch, and can take longer if customs holds the parcel.

Customs, duties and taxes
Orders shipped outside India may attract import duties, taxes or customs charges in the destination country. These are set by local customs, aren't included in our prices or shipping charge, and are paid by the recipient.
If a parcel is refused or sent back because these charges weren't paid, its shipping and duty costs aren't refunded.

Tracking
Once your order is dispatched we email you a tracking number and link. You can also see your orders and their status in your account.

Your delivery address
Please check your address and phone number at checkout. We can change the address only before the order is dispatched; once it's with the courier it can't be redirected.
If a parcel comes back to us because the address was incomplete or wrong, or nobody was available after the courier's attempts, we'll ship it again once the extra shipping cost is paid.

Payment
All orders are paid in full at checkout. We don't offer cash on delivery.

Delays, loss and damage in transit
Delivery times are estimates. Festivals, weather, strikes and other events outside our control can slow couriers down, and we can't be responsible for those delays, but we'll always help you chase a late parcel.
If your parcel arrives open, torn or damaged, please record an unboxing video and tell us within 48 hours of delivery. If it hasn't arrived well past its expected date, tell us and we'll raise it with the courier. Our exchange policy explains how we make it right.

Questions
Email [email protected], or call or message us on +91 90088 72550.